Once you have tried broadband, you won't want to go back!
Following the success of our popular, super fast and reliable 0845 Dial
Up connection, we now have a broadband package available.
Broadband Availability
Broadband is now available in many parts of the country, and is becoming a requirement for many business who use e-mail & the internet on a daily basis. Use the button below to check out broadband deals and availability in your area.
Broadband Uses
Broadband will speed up many day to day operations for business and home
users including:
Transferring files by email
Downloading anti-virus updates
Windows Updates
Downloading software trials
Voice over IP
Broadband FAQ:
What is ADSL?
ADSL (Asymmetric Digital Subscriber Line) is always on broadband service delivered over a standard BT PSTN analogue line.
What speeds does ADSL run at?
We offer ADSL at the following speeds:-
Download: 512kb Upload: 256kb
Download: 512kb Upload: 256kb
Download: 1mb Upload: 256kb
Download: 2mb Upload: 256kb
Please note all ADSL circuits are subject to a contention ratio.
What is a broadband contention ratio?
Contention ratio refers to the maximum number of users you could be sharing your bandwidth with. There are 2 contention ratios in use by Runtime, 50:1 and 20:1. If you have a 50:1 contention ratio then in theory another 49 users could be competing for the 512kb you have. In practice this very rarely happens and even on the slowest ADSL product users typically see a 10x improvement over a 56k modem.
Why is the download speed greater than the upload speed.
ADSL is Asymmetric which means it runs at different speeds for upload and download. BT is currently trialling a SDSL (Symmetric Digital Subscriber Line) service which runs at the same speed for both upload and download. We are currently working with BT to enable us to be one of the first in the country to offer SDSL.
What type of phone line is required for ADSL service?
A standard BT PSTN analogue line is required for ADSL. Certain BT services and/or configurations are NOT compatible with ADSL, these include:-
PBX Switchboard
ISDN 30(PRI)
Surftime
BT Data Stream
BT Video Stream
None BT Telephone Line
Redcare Alarm Monitoring
Pulse Metered Line
Coin/Pay Phone
It is possible to convert a ISDN 2/2e, Business Highway and Home Highway service into ADSL. This does however mean that the ISDN service is lost as the line has to be converted back to a single analogue line. Most ISDN/Highway circuits have 3 phone numbers attached, please note that the 2 additional numbers that came with the ISDN/Highway will be lost. This is a consideration if any of the additional numbers are in use and well known (i.e. Fax Number).
Certain fax machines will interfere with the ADSL signal so it is not recommended that you use a fax line for ADSL.
What is the minimum contract term for ADSL?
The minimum term is 6 months and there is a 1 month notice period to cancel.
The following telephone exchanges in shropshire are enabled or are awaiting a go live date:
Shrewsbury
Oswestry
Bridgnorth
Market Drayton
Ludlow
Bomere Heath
Shawbury
Ellesmere
Llanymynech
Bayston Hill
Harlescott
Hadnall
Whitchurch
Queens Head
Church Stretton
Longville
Wem
Baschurch
Cockshutt
Munslow
Whixall
Hanwood
Claverley
Albrighton
Tenbury Wells
Dorrington
Worfield
Worthen
Pontesbury
Quatt
Halfway House
Cleehillstone
Shifnal
If you live in one of these areas, then you will probably be able to take advantage of super fast internet access.
